Rockwell Park Rehabilitation and Healthcare Center: What It Means to Be on the SFF List

As of March 2025, Rockwell Park Rehabilitation and Healthcare Center, located at 1930 West Sugar Creek Road, Charlotte, NC 28262, is listed on the Special Focus Facility (SFF) Candidate List published by CMS.gov. This facility has been on the SFF list for 9 months, following a failed inspection on November 27, 2024. You can view the full CMS list here: March 2025 SFF Candidate List

At KBD Attorneys, we are not here to tell you which nursing home to choose for your loved one. But we are committed to providing families with the latest information about nursing homes, especially when they appear on federal watchlists like this one.

What Is the Special Focus Facility (SFF) List?

The SFF program was created by the Centers for Medicare & Medicaid Services (CMS) to identify nursing homes with a history of serious quality issues. These are facilities that:

• Fail multiple health inspections
• Have a pattern of serious deficiencies
• Do not improve despite state and federal oversight

Being on this list means a facility has ongoing quality-of-care concerns. It can also mean increased scrutiny from regulators and additional inspections until the issues are resolved—or the facility loses its certification.

What Happened at Rockwell Park?

According to CMS, Rockwell Park failed to meet required survey standards during an inspection conducted on November 27, 2024. This placed them on the SFF list, where they have remained for 9 months as of March 2025.

This status typically indicates:

• Chronic issues with patient care
• Repeated violations of health and safety rules
• Inadequate staffing or training
• Potential signs of neglect or abuse

Why This Matters to Families

If your loved one is a resident—or was a resident—at Rockwell Park, you may have questions or concerns about their care. While not every resident experiences poor treatment, a nursing home’s inclusion on the SFF list is a major red flag.

At KBD Attorneys, we hear from families every day who feel something just wasn’t right. Whether it’s pressure sores, unexplained injuries, infections, or even emotional withdrawal, abuse and neglect often go unnoticed until it’s too late.

As North Carolina nursing home abuse attorneys, our role is to stand up for victims and families when nursing homes fail in their duty of care.

Common Signs of Abuse or Neglect in Nursing Homes

If your loved one lives at or recently lived in Rockwell Park—or any facility on the SFF list—here are some red flags to look for:

• Bedsores (pressure ulcers)
• Frequent falls or unexplained injuries
• Sudden weight loss or dehydration
• Unsanitary conditions
• Emotional withdrawal or changes in behavior
• Medication errors

If you notice any of these signs, trust your instincts. Document everything and consider seeking legal guidance.

What Can You Do?

You’re not powerless. If you suspect abuse or neglect, here’s what you can do:

1. Talk to Your Loved One: Ask direct questions if they’re able to speak about their experience.
2. Document Everything: Take photos, keep notes, and collect medical records.
3. Report Your Concerns: Contact North Carolina’s long-term care ombudsman or the local Adult Protective Services.
4. Consult a Lawyer: A qualified Charlotte nursing home abuse attorney can help you investigate, build a case, and hold negligent facilities accountable.

How KBD Attorneys Can Help

Our team at KBD Attorneys has extensive experience representing victims of nursing home abuse and neglect across North Carolina. We’ve helped families uncover serious misconduct that would have otherwise gone unnoticed.

We:

• Investigate nursing home violations and patterns of neglect
• Work with medical experts to review injuries and care
• Help families file claims or lawsuits
• Provide compassionate, client-first support every step of the way

Choosing a nursing home should never mean choosing between safety and care. When facilities like Rockwell Park Rehabilitation and Healthcare Center fall short, we’re here to help.

If you believe your loved one was harmed at Rockwell Park or another North Carolina facility, call us today for a free consultation. Speak with an experienced North Carolina nursing home abuse attorney who understands how to fight for justice.

Stay Informed. Stay Empowered.

We know that families are often left in the dark. That’s why we’re committed to sharing important nursing home updates like this one. When federal agencies identify serious risks at a facility, we believe the public deserves to know.

But remember—this blog is informational, not advisory. Every case is different. We encourage you to do your own research, ask hard questions, and always trust your instincts.

For more information, read the full CMS list here:
Special Focus Facility Candidate List – March 2025 (PDF)

KBD Attorneys – Protecting North Carolina’s Most Vulnerable.

Contact us today if you suspect abuse. Your voice matters—and we can help you use it.