A major product recall is raising alarm for homeowners and contractors alike. According to a recent report by WFMJ (source), Werner, a leading ladder manufacturer, has recalled approximately 122,250 Multi-Max Pro Multi-Purpose Ladders sold at Home Depot. The recall was issued after reports that the ladders’ locking mechanisms can jam, preventing them from fully locking into place. This creates a serious fall hazard.

Details of the Werner Ladder Recall

The recall affects Werner’s 20-foot and 24-foot Multi-Max Pro Multi-Purpose Ladders. These ladders were sold nationwide at Home Depot locations and online at HomeDepot.com between November 2021 and February 2024. The ladders are described as silver with a blue top, a blue side rail label, and a long black rope in the back section.

Werner’s recall follows at least 18 reported falls and 14 injuries, including serious head injuries and broken limbs. The company is urging consumers to stop using the recalled ladders immediately. Consumers can contact Werner at 888-624-1907 or email ladder@realtimeresults.net for instructions on safe disposal. Once disposed of properly, Werner is offering a full refund in the form of a check. The official recall number is 25-431.

Why Ladder Recalls Are So Serious

Falls are one of the leading causes of serious injuries at home and on job sites, and defective ladders amplify the risk. A faulty locking mechanism can cause the ladder to collapse unexpectedly, leaving users with little to no chance of protecting themselves from impact. Head trauma, spinal injuries, and fractures are common outcomes of ladder-related accidents.

Because ladders are a common household and workplace tool, a defective design can put tens of thousands of people at risk. These incidents often highlight larger issues in product safety oversight, as companies sometimes discover flaws only after injuries have already occurred.

Other Recent Ladder Recalls

Unfortunately, Werner’s Multi-Max Pro recall is not the only ladder safety issue. We recently published two blogs about the Cosco kitchen stepper:

• Cosco Multi-Position Ladders
• Cosco Kitchen Stepper: Risk of Head Injuries

Consumer Safety Steps

If you own one of the recalled Werner Multi-Max Pro ladders, it is important to act quickly:

1. Stop using the ladder immediately – Do not attempt to repair or continue using the ladder.
2. Verify your model – Check the ladder’s labeling to confirm whether it matches the recalled models.
3. Contact Werner – Call or email the company to receive disposal instructions and arrange your refund.
4. Spread the word – Inform friends, family, or coworkers who may also own the ladder. Since these were sold nationwide, many people may be unaware of the recall.

Holding Companies Accountable

At KBD we track product recalls like these closely because they highlight how dangerous everyday products can become when safety is overlooked. From ladders and power tools to children’s furniture and kitchen appliances, we have seen time and again how defective products put people’s lives at risk.

When companies fail to prioritize safety, consumers are left to deal with devastating consequences—medical bills, lost wages, permanent injuries, or even wrongful death. Our firm works to hold these manufacturers accountable through product liability lawsuits, ensuring victims and families get the justice they deserve.

Final Thoughts

The Werner ladder recall is another reminder of the importance of staying informed about product recalls. More than 100,000 ladders sold at one of the largest retailers in the country were found to pose a serious fall hazard, and dozens of people have already been injured. If you purchased a Werner Multi-Max Pro Multi-Purpose Ladder, stop using it immediately and follow recall instructions.

Consumers should also remain vigilant about other ladder products, from large multi-position ladders to small kitchen step stools, as recalls in recent years show that defects can affect nearly any type of climbing equipment. Contact us if you have been injured by this ladder, or any other defective product.