Segway Recall: A Warning We’ve Been Echoing at KBD Attorneys

At KBD Attorneys, we’ve long warned the public about the potential dangers that come with electric scooters, especially regarding mechanical failures that can lead to serious injuries. It’s not just a matter of inconvenience or discomfort—it can be life-altering. Recently, Segway Ninebot issued a major recall for their popular Max G30P and Max G30LP KickScooters due to a serious safety hazard, reaffirming our concerns about the risks e-scooter riders face. The recalled scooters are prone to folding mechanism failures, which can cause the handlebars or stem to collapse while in use, leading to a risk of falling and severe injuries.

This latest recall should be a wake-up call for both manufacturers and consumers alike. It’s not the first time we’ve seen similar risks arise with electric scooters, and it likely won’t be the last unless we take these safety concerns seriously. Here’s what you need to know about this recall, how it can affect you, and where you can turn to for legal recourse if you’ve been harmed by an e-scooter accident.

The Segway Ninebot Max G30P and G30LP Recall

In March 2025, Segway Ninebot recalled about 220,000 Max G30P and Max G30LP KickScooters after discovering that a design flaw in the folding mechanism could cause the handlebars or stem to fold during use. This can result in a sudden fall, causing serious injuries to riders, especially at high speeds.

This recall affects both models of the Segway Max series:

• Max G30P (black with yellow accents)

• Max G30LP (gray with yellow accents)

Both models were sold at major retailers like Best Buy, Walmart, Target, Costco, as well as online through Segway.com and Amazon from January 2020 through February 2025, priced between $600 and $1,000.

Segway has already received 68 reports of folding mechanism failures, resulting in 20 reported injuries, including abrasions, bruises, lacerations, and broken bones. The company is advising consumers to immediately stop using the recalled scooters and contact them for instructions on how to receive a free maintenance kit. The kit will provide the necessary tools and guidance to adjust the folding mechanism and avoid any further incidents.

If you own one of these recalled scooters, Segway has made it clear that you need to act immediately to prevent further injuries. You can reach out to Segway at their customer service hotline (800-914-6110) or visit their recall page for more information on how to handle the recall.

Why This is Exactly What We’ve Been Warning About

At KBD Attorneys, we have been emphasizing the risks involved with electric scooters. While e-scooters are marketed as a convenient, eco-friendly way to travel short distances, they are not without their dangers. The lack of proper safety standards, mechanical failures, and the risk of falls have been major concerns in the electric scooter industry for years. In fact, many injuries associated with e-scooters are due to similar mechanical issues, including brake failures, stem collapses, and other structural flaws.

It’s crucial to remember that electric scooters are fast, and riders are often not properly trained on how to operate them safely. Combine this with mechanical failures like the folding mechanism issue with the Segway Ninebot models, and you have a recipe for potential disaster. Whether it’s a faulty scooter or reckless riding, the consequences can be catastrophic—ranging from broken bones to traumatic brain injuries and even death in severe cases.

This recall is a clear example of the kind of situation KBD Attorneys has been warning about. We believe that consumers need to be informed and empowered to take action, whether that means seeking a repair for a faulty scooter or pursuing legal action when mechanical failures lead to injury.

The Growing Problem of E-Scooter Injuries

In addition to the Segway Ninebot recall, there have been many other reports of injuries caused by faulty e-scooters. As cities around the world continue to embrace e-scooters as an alternative mode of transportation, the number of accidents involving these vehicles is on the rise. A 2023 study found that injuries related to electric scooters in the United States have increased significantly over the past few years. This includes fractures, head injuries, and serious soft tissue damage resulting from falls.

Many of these injuries are not simply caused by rider error. The truth is, these scooters can malfunction—whether it’s due to a design flaw, a lack of proper maintenance, or poor manufacturing quality control. Riders are often unaware of the risks until it’s too late. That’s why it’s important to stay updated on any recalls or safety warnings related to electric scooters.

What to Do if You’ve Been Injured by an E-Scooter

If you’ve been injured in an accident involving an electric scooter, it’s important to understand your rights and options. At KBD Attorneys, we are passionate advocates for individuals who have been harmed by defective products, including e-scooters. Our team of experienced lawyers is here to help you navigate the complexities of personal injury claims and pursue the compensation you deserve.

In cases where a product failure, such as a malfunctioning folding mechanism on an e-scooter, causes injury, the manufacturer or distributor could be held liable for the harm caused. If you’ve been hurt in an e-scooter accident, here’s what you should do:

1. Seek Medical Attention – Your health and safety come first. Even if you think your injury is minor, it’s important to see a doctor for a full evaluation.

2. Document the Incident – Take photos of the scooter and any visible injuries. If there were any witnesses, make sure to get their contact information.

3. Report the Incident – Contact the manufacturer, such as Segway in this case, to report the malfunction and injury. You should also file a report with local authorities if necessary.

4. Consult with a Personal Injury Lawyer – Speak with an attorney who specializes in product liability and personal injury cases. At KBD Attorneys, we can provide you with a free consultation to discuss your case and help you determine the next steps.

KBD Attorneys: Your Advocates for Justice

At KBD Attorneys, we don’t just fight for compensation—we fight for justice. We are creative lawyers for complex cases, handling everything from product liability to nursing home abuse. Our approach is simple: We litigate diligently, try cases to verdict strategically, and care for clients compassionately.

If you’ve been injured in an accident involving an electric scooter like the Segway Ninebot Max, we are here to help. Whether you’re dealing with a defective product or need help navigating an injury claim, we will provide you with the support and guidance you need every step of the way. Our lawyers are passionate professionals, assertive advocates, and committed counselors who will fight to make things right.

Take care of the client, and the rest will take care of itself.

For more information or to schedule a consultation, contact KBD Attorneys today. We are here to help you hold manufacturers accountable for defective products and ensure that your rights are protected.